Open positions download

Download open postiions (customer account) is always blank and Download open positions does not include the invoice number (making it difficult to track what is actually open).

  • Thomas Jaeger
  • Jul 21 2018
  • Already exists
  • Jul 23, 2018

    Admin Response

    Dear Mr. Jaeger

    Thank you for your idea. 

    1. OP customer accounts
    Do you have any customer accounts entries? We show hier only values if you have customer account value which is not booked on a invoice. If not the customer account op report need to be empty.

    2. OP invoices
    In the excel export you can see the invoice number in column C it has in english the header "Receipt no." is this column empty in your case? 

    If you want we can do a call to take a look on it together. 

    Kind reagards.

    Agnetha Habegger bexio Producttam

  • Thomas Jaeger commented
    July 24, 2018 06:46

    1) Thanks, problem solved :).

    2) No, it is not empty, but it does not show the invoice number. It shows a six digit ID for all invoices that have a slash "/" in the invoice number. it looks like the invoice number shows correctly in the Receipt no. column when we do not use a "/" in the invoice number. So it is likely just a small bug. For example, "2678/1" displays as "284161" in the Receipt no. column.

  • Admin
    Agnetha Habegger commented
    July 24, 2018 07:51

    Dear Mr. Jaeger

    Gerat that number one is solved the second seems to be a bug. I going to create a bug ticket in our tool and I connect you with it, so you will be notified if the bug fix is released. 

    Kinde regards.

    Agnetha Habegger bexio product team